AIDA PBX
Cloud PBX solutions,
CRM integrated with AIDA
AIDA PBX is a state-of-the-art software that allows for telephone calls management directly on your workstation and performs all needed operations. It also keeps customer realted records.
Telephone exchanges can now be directly integrated with AIDA CRM, for maximum efficiency in managing contacts, customer relations and financial, sales and planning activity.
What AIDA PBX does:
For businesses:
- Takes calls directly to AIDA CRM, records the contact, and keeps a perfect entries record
- Records voice calls
- Manages and records contacts, products, services, opportunities, offers, tickets
- Issues and sends invoices
- Keeps track of cost centers
- Keeps track of projects and issues warnings when deadlines are exceeded and/or approaching
- Manages, organizes and even automates email communication with customers
- Tracks customer journies
- Keeps records of all documents, if instructed
- Automatically sends SMS messages when needed, either for marketing or communication purposes
Institutions:
- AIDA PBX automatically picks incoming calls up and directs them to the required department or office
- For probation or any institutional need, AIDA PBX may record calls, but only after explicitly communicating this to the caller
- Reduces the financial, time and staff costs allocated to institutional communication
- Improves taxpayers experience and relationships, together with the image of the public institution, where implemented
Free | Monthly Subscription | |
|---|---|---|
Users | 2 | 15€/ user/ month |
Automatic call answers | ||
Voice call recordings | ||
Number of managed companies | 100 | Unlimited |
Contacts | 150 | Unlimited |
Products | 50 | Unlimited |
Services | 10 | Unlimited |
Opportunities | 200 | Unlimited |
Offers | 200 | Unlimited |
Tickets | 200 | Unlimited |
Invoices | ||
Calendar | ||
Sales orders | ||
Project management | ||
Cost Centers | ||
Customer tracking | ||
Document management | ||
Document Design | ||
Email Design | ||
Email Manager | ||
SMS Manager | 100 SMS/ user | |
Allowed storage | 1 GB | 2GB/ user |
SSL | ||
Other integrations | Check the list | |
A digitalization specialist can present even more benefits of PBX -cloud integration, along with the advantages brought with the proper usage of a CRM. This can lower the operational costs of your business and improve customer experience and retention.